Check How Your Account Data Moves
We collect account details you provide, such as your phone number, verification status and wallet choices, so we can provide account access and respond when a payment status needs checking. DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity may create transaction records connected to
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your account. We also receive technical data from the browser or phone used to sign in, including session and security signals. We use these records to protect account access, resolve support requests and meet applicable obligations. We do not ask for data unrelated to these purposes.
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Where access or eligibility is discussed, it depends on local law. You can ask us to explain a record, correct an error or clarify how long a category is retained through the support path below.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.